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Managed IT

looking after your IT, so that you can look after your business

A good Managed IT Service provider will do much more than just run your IT for you. They will make sure that your IT supports the business, that any risk of failure is identified and mitigated, that it can be recovered if necessary, and importantly that it is able to enhance the business where investment is warranted.

Why Criterion

Criterion's Managed IT services are designed to take the hassle of running your own IT away. It pulls together flexibility and agility with structure and control. We can do this because we are a right size organisation, we are small enough to care, and big enough to deliver.

Our Managed IT services are there to look after your complete IT needs, or any parts of it. For instance, if you want us to look after your desktops and not your servers, we can do just that for you, integrating seamlessly with your own IT functions.

proactively managed IT support

We know how important it is for a business to have IT systems that perform consistently, that's why at Criterion IT we proactively monitor your IT systems to make sure your business runs smoothly.

We can provide both on and off-site support if an issue arises that can't be fixed remotely, this can be provided on an ad-hoc basis or at regularly agreed intervals.

More than technology management

We appreciate that a good understanding of our clients' business, their objectives and their pressures is key to being able to work together to deliver the right service. We meet at a senior level on a regular basis to maintain that understanding and to ensure the IT plans are aligned to business plans.

Ever important in any Managed IT relationship is regular and appropriate communication and excellent levels of customer service. We don't just say that we do this, we measure and report on it.


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15 Riverside Park
BH21 1QU

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